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Privacy Policy

Privacy Policy


Our website respects your privacy and seeks to protect your personal data. This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures followed to ensure the privacy of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices outlined in this policy.


Protecting your data is very important to us. Therefore, your name and other information related to you will be used as set out in the Privacy Policy. We will collect information when necessary or if it is directly necessary for our transactions with you.


We will retain your data in accordance with the law or use it for the purposes for which it was collected.


You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit to the website and is not disclosed unless you have an electronic account on the website that you access using a username and password.


1 - Data We Collect:

We may need to collect your information if you want to place a purchase order for a product from our website.


We collect, store, and process your necessary data to follow up on your purchases from our website to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.


We use the information you provide to enable us to process your orders and to provide you with services and information displayed on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify financial transactions you conduct online, audit data downloads from the website, identify website visitors, develop and customize website page designs and/or content for users. We conduct extensive demographic research and send useful or requested information to users, such as information about products and services, unless you object to being contacted about this. Communication is done via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please unsubscribe from this option at any time.


We may give your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery worker or supplier).


We may be able to store details related to your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the website, you can view information and details of your purchases that you have ordered or will order soon. You can also manage your address details. You should commit to maintaining complete confidentiality when accessing your personal data and not make it available to any unauthorized third party. We do not bear any responsibility resulting from misuse of passwords unless this misuse arises from an error on our part.


Other Uses of Your Personal Information:

We may use your personal information in opinion polls and marketing research, based on your desire, for statistical purposes with guaranteed complete confidentiality, and you have the right to withdraw at any time. We do not send any responses to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep poll responses completely separate from your personal email.


We may send information about us, the website or our other websites, our products, our sales, our offers, our newsletters, and other things related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven business days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notice. We will contact you to inquire about information when it is unclear.


We may use some data, while maintaining complete privacy and confidentiality on the website, for other purposes including verifying user locations and tracking their visits to the website or links in emails when they subscribe to receive them, and to provide that anonymous data, which does not allow identification of your actual personal identity, to a third party such as publishers. However, that data will not lead to identifying your identity (because it is non-identifying).


Competitions:

Regarding any competition, we use the data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.


Third Parties and Website Links:

We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions related to the terms of the Privacy Policy. We may, for example, resort to a third party to assist us in delivering products to you, receiving payments from you, and using them for statistics and marketing research or to assist the customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Except as stated in the Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining prior consent from you unless it is necessary for the purposes stated in this Privacy Policy, or if required by law. The website may contain third-party advertisements or links leading to other websites or frames of other websites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, nor are we responsible to any third party to whom we transfer your data in accordance with the Privacy Policy.


2 - Cookies:

Accepting cookies is not a prerequisite for visiting the website. However, we note that the "basket" functions on the website and ordering anything cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your computer's hard disk. Cookies can be used to discover the Internet Protocol (IP) address, saving you time when you are on the website or want to visit it. We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (such as for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. This website uses Google Analytics service, which is a service provided by Google to analyze web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including the Internet Protocol address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators about its activity, and provide other services related to website activity and Internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not link your Internet Protocol address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you will not be able to take advantage of the full functionality of the website. By using this website, you agree that Google uses your data in the manner and purposes detailed above.


3 - Security:

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information, its loss, or destruction. When we collect data through the website, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send full credit or debit card details when you contact us electronically and without encryption. We place direct physical, electronic, and procedural safeguards on the collection, storage, and disclosure of your information. Our security procedures require that we sometimes ask you to prove your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.


4 - Customer Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.